[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-114-2-social-work-management-030":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-114-2-社會工作管理-030","sw-114-2-social-work-management-030",114,2,true,30,"有關社會服務品質之特性，下列敘述何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"以關懷弱勢者和公民為目標","產出和消費不同時發生","品質創造滿足和需求後可能造成資源排擠","生產過程中，服務使用者較積極參與","B",null,[],"本題考點為社會服務(勞務型服務)品質的特性。B敘述有誤:社會服務具「不可分割性」,生產與消費常是同時發生的,例如會談當下即產出服務並被使用,故「產出和消費不同時發生」是錯誤描述,選B。A以關懷弱勢者與公民為目標、C品質提升創造滿足與需求後可能排擠有限資源、D服務使用者在生產過程中較積極參與(共同生產),皆為社會服務品質的正確描述。關鍵在辨識服務的不可分割性(生產與消費同時發生)。",1,[25,29,32,36,40,44],{"webId":26,"stem":27,"number":23,"year":28,"session":23},"sw-106-1-social-work-management-001","請問以下 5 項：①明確分工 ②職位階層化 ③用人唯才 ④依法行政 ⑤公私劃分。那些是 Max Weber 所提「官僚體制」的特性？",106,{"webId":30,"stem":31,"number":10,"year":28,"session":23},"sw-106-1-social-work-management-002","試問非營利組織使命宣言（mission statement）應該包括下列那些內容？①宗旨 ②任務 ③價值觀 ④成功後的具體圖像",{"webId":33,"stem":34,"number":35,"year":28,"session":23},"sw-106-1-social-work-management-003","以下有關 Fred Fiedler 權變領導理論（contingency leadership theory）說明，何項有誤？",3,{"webId":37,"stem":38,"number":39,"year":28,"session":23},"sw-106-1-social-work-management-004","有關策略管理（strategic management）與策略規劃（strategic planning）的敘述，下列何者錯誤？",4,{"webId":41,"stem":42,"number":43,"year":28,"session":23},"sw-106-1-social-work-management-005","在方案需求評估中，個案問題（client problems）、個案需求（client needs）、問題成因（causes of problem），三者的邏輯順序為何？",5,{"webId":45,"stem":46,"number":47,"year":28,"session":23},"sw-106-1-social-work-management-006","組織識別系統應包含理念識別（Mind Identity）、行為識別（Behavior Identity）及視覺識別（Visual Identity）三者整合而成，下列何者屬於行為識別？",6,1784109492550]