[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-114-2-social-work-management-029":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-114-2-社會工作管理-029","sw-114-2-social-work-management-029",114,2,true,29,"目標與關鍵結果（objectives and key results, OKR）是繼 KPI（key performance index）廣為各界喜好的績效管理工具，下列敘述何者正確？",{"A":15,"B":16,"C":17,"D":18},"KPI 彈性透明方式設定目標；OKR 強調目標，較忽略過程","KPI 是由上而下分配任務，重視結果；OKR 是由下而上，聚焦目標的引導工具","KPI 採滾動式檢討，強調定期檢查及持續再評估；OKR 原則 1 年調整一次","KPI 通常與績效考核分開；OKR 通常與績效考核連結","B",null,[],"本題考點為KPI與OKR兩種績效管理工具的比較。B正確:KPI多為「由上而下」分配任務、重視結果達成;OKR則「由下而上」凝聚共識、聚焦目標作為引導工具,故選B。A敘述顛倒,彈性透明地設定目標是OKR的特徵而非KPI;C敘述顛倒,滾動式檢討與定期再評估是OKR的特性,KPI反而多依固定週期考核;D敘述顛倒,OKR原則上與績效考核脫鉤以鼓勵挑戰性目標,KPI才緊扣考核連結。關鍵在掌握兩者在方向(上對下\u002F下對上)與考核連結的差異。",1,[25,29,32,36,40,44],{"webId":26,"stem":27,"number":23,"year":28,"session":23},"sw-106-1-social-work-management-001","請問以下 5 項：①明確分工 ②職位階層化 ③用人唯才 ④依法行政 ⑤公私劃分。那些是 Max Weber 所提「官僚體制」的特性？",106,{"webId":30,"stem":31,"number":10,"year":28,"session":23},"sw-106-1-social-work-management-002","試問非營利組織使命宣言（mission statement）應該包括下列那些內容？①宗旨 ②任務 ③價值觀 ④成功後的具體圖像",{"webId":33,"stem":34,"number":35,"year":28,"session":23},"sw-106-1-social-work-management-003","以下有關 Fred Fiedler 權變領導理論（contingency leadership theory）說明，何項有誤？",3,{"webId":37,"stem":38,"number":39,"year":28,"session":23},"sw-106-1-social-work-management-004","有關策略管理（strategic management）與策略規劃（strategic planning）的敘述，下列何者錯誤？",4,{"webId":41,"stem":42,"number":43,"year":28,"session":23},"sw-106-1-social-work-management-005","在方案需求評估中，個案問題（client problems）、個案需求（client needs）、問題成因（causes of problem），三者的邏輯順序為何？",5,{"webId":45,"stem":46,"number":47,"year":28,"session":23},"sw-106-1-social-work-management-006","組織識別系統應包含理念識別（Mind Identity）、行為識別（Behavior Identity）及視覺識別（Visual Identity）三者整合而成，下列何者屬於行為識別？",6,1784109492544]