[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-114-1-social-work-management-033":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-114-1-社會工作管理-033","sw-114-1-social-work-management-033",114,1,true,33,"社會福利機構在建構專業團隊後，對「人」的管理需注意之原則，下列敘述何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"發展與運用遊戲規則","為了團隊的人際和諧，管理者應暫時擱置人際衝突","促使服務使用者參與","管理者要能善用溝通、記錄","B",null,[],"本題考點是社福機構對「人」的管理原則，屬反向選題，要找出敘述錯誤者。有效的團隊管理主張正視並處理人際衝突，透過建設性溝通化解歧見，而非為求表面和諧而迴避；選項 B「為了團隊的人際和諧，管理者應暫時擱置人際衝突」把逃避衝突當成維持和諧的手段，與衝突管理應積極面對、及時處理的原則相反，故為錯誤敘述，選 B。A「發展與運用遊戲規則」指建立團隊共同的規範與運作準則、C「促使服務使用者參與」指納入使用者觀點與參與、D「管理者要能善用溝通、記錄」指以有效溝通與文件管理支撐團隊運作，三者都是對人管理的正確原則。B 的問題在於以擱置取代面對，衝突被壓抑而非化解，反易累積為更大裂痕，故為答案。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":10,"year":27,"session":10},"sw-106-1-social-work-management-001","請問以下 5 項：①明確分工 ②職位階層化 ③用人唯才 ④依法行政 ⑤公私劃分。那些是 Max Weber 所提「官僚體制」的特性？",106,{"webId":29,"stem":30,"number":31,"year":27,"session":10},"sw-106-1-social-work-management-002","試問非營利組織使命宣言（mission statement）應該包括下列那些內容？①宗旨 ②任務 ③價值觀 ④成功後的具體圖像",2,{"webId":33,"stem":34,"number":35,"year":27,"session":10},"sw-106-1-social-work-management-003","以下有關 Fred Fiedler 權變領導理論（contingency leadership theory）說明，何項有誤？",3,{"webId":37,"stem":38,"number":39,"year":27,"session":10},"sw-106-1-social-work-management-004","有關策略管理（strategic management）與策略規劃（strategic planning）的敘述，下列何者錯誤？",4,{"webId":41,"stem":42,"number":43,"year":27,"session":10},"sw-106-1-social-work-management-005","在方案需求評估中，個案問題（client problems）、個案需求（client needs）、問題成因（causes of problem），三者的邏輯順序為何？",5,{"webId":45,"stem":46,"number":47,"year":27,"session":10},"sw-106-1-social-work-management-006","組織識別系統應包含理念識別（Mind Identity）、行為識別（Behavior Identity）及視覺識別（Visual Identity）三者整合而成，下列何者屬於行為識別？",6,1784109492224]