[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-113-2-social-work-management-021":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-113-2-社會工作管理-021","sw-113-2-social-work-management-021",113,2,true,21,"機構為有效維護並留住寶貴的人力，在員工維繫可採取的策略，下列敘述何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"在觀念上，組織應抱持員工至上的觀念","在管理上，組織應視員工為外部顧客","在發展上，組織應建立完善的培育機制","在生活上，組織應加強員工間的人際關係","B",null,[],"本題考點在員工維繫的「內部行銷」觀念。依內部行銷理論,組織應將員工視為「內部顧客」而非外部顧客,先滿足員工需求、員工才會把外部顧客服務好,故敘述將員工當「外部顧客」的B錯誤,為本題答案。A員工至上、C建立完善培育機制、D加強員工間人際關係,都是正確的員工維繫策略:員工至上呼應內部行銷,培育機制對應發展面留才,人際關係則強化組織承諾與歸屬感,三者敘述皆無誤。",1,[25,29,32,36,40,44],{"webId":26,"stem":27,"number":23,"year":28,"session":23},"sw-106-1-social-work-management-001","請問以下 5 項：①明確分工 ②職位階層化 ③用人唯才 ④依法行政 ⑤公私劃分。那些是 Max Weber 所提「官僚體制」的特性？",106,{"webId":30,"stem":31,"number":10,"year":28,"session":23},"sw-106-1-social-work-management-002","試問非營利組織使命宣言（mission statement）應該包括下列那些內容？①宗旨 ②任務 ③價值觀 ④成功後的具體圖像",{"webId":33,"stem":34,"number":35,"year":28,"session":23},"sw-106-1-social-work-management-003","以下有關 Fred Fiedler 權變領導理論（contingency leadership theory）說明，何項有誤？",3,{"webId":37,"stem":38,"number":39,"year":28,"session":23},"sw-106-1-social-work-management-004","有關策略管理（strategic management）與策略規劃（strategic planning）的敘述，下列何者錯誤？",4,{"webId":41,"stem":42,"number":43,"year":28,"session":23},"sw-106-1-social-work-management-005","在方案需求評估中，個案問題（client problems）、個案需求（client needs）、問題成因（causes of problem），三者的邏輯順序為何？",5,{"webId":45,"stem":46,"number":47,"year":28,"session":23},"sw-106-1-social-work-management-006","組織識別系統應包含理念識別（Mind Identity）、行為識別（Behavior Identity）及視覺識別（Visual Identity）三者整合而成，下列何者屬於行為識別？",6,1784109491765]