[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-112-2-social-work-management-027":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-112-2-社會工作管理-027","sw-112-2-social-work-management-027",112,2,true,27,"有關於社會服務機構的績效管理，運用績效監測系統（performance monitoring system）的敘述，下列何者正確？",{"A":15,"B":16,"C":17,"D":18},"主要焦點在於個別管理者和員工","目標設定較偏屬於管理者和部屬面對面協商","強調成果、品質與顧客服務","該系統的資料蒐集與監測由個別管理者執行，由督導檢視","C",null,[],"本題考點是績效監測系統(performance monitoring system)的特性。依績效監測系統的設計,其以組織與方案整體為對象、持續蒐集並監測產出與成果資料,聚焦於成果、品質與顧客(服務使用者)服務,故正解為 C。A 錯在監測系統的焦點在組織與方案整體績效,而非僅個別管理者與員工;B 所述面對面協商設定目標較屬目標管理(MBO)或績效評估的特徵,非監測系統重點;D 錯在資料蒐集與監測是制度化、系統性的整體機制,而非由個別管理者各自執行、督導個別檢視。核心在「系統化地監看成果與服務品質」。",1,[25,29,32,36,40,44],{"webId":26,"stem":27,"number":23,"year":28,"session":23},"sw-106-1-social-work-management-001","請問以下 5 項：①明確分工 ②職位階層化 ③用人唯才 ④依法行政 ⑤公私劃分。那些是 Max Weber 所提「官僚體制」的特性？",106,{"webId":30,"stem":31,"number":10,"year":28,"session":23},"sw-106-1-social-work-management-002","試問非營利組織使命宣言（mission statement）應該包括下列那些內容？①宗旨 ②任務 ③價值觀 ④成功後的具體圖像",{"webId":33,"stem":34,"number":35,"year":28,"session":23},"sw-106-1-social-work-management-003","以下有關 Fred Fiedler 權變領導理論（contingency leadership theory）說明，何項有誤？",3,{"webId":37,"stem":38,"number":39,"year":28,"session":23},"sw-106-1-social-work-management-004","有關策略管理（strategic management）與策略規劃（strategic planning）的敘述，下列何者錯誤？",4,{"webId":41,"stem":42,"number":43,"year":28,"session":23},"sw-106-1-social-work-management-005","在方案需求評估中，個案問題（client problems）、個案需求（client needs）、問題成因（causes of problem），三者的邏輯順序為何？",5,{"webId":45,"stem":46,"number":47,"year":28,"session":23},"sw-106-1-social-work-management-006","組織識別系統應包含理念識別（Mind Identity）、行為識別（Behavior Identity）及視覺識別（Visual Identity）三者整合而成，下列何者屬於行為識別？",6,1784109491117]