[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-110-2-social-work-management-031":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-110-2-社會工作管理-031","sw-110-2-social-work-management-031",110,2,true,31,"平衡計分卡是一種包括顧客、內部作業流程、財務表現、學習與成長等四個構面組成的績效衡量系統，下列有關平衡計分卡的敘述何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"將組織的使命轉換成一致的績效量度，平衡地去整合、建構與管理組織的績效指標工具","平衡計分卡強調策略性的思維與策略性的因果關係連結","平衡「原始指標」與「領先指標」","平衡「主觀衡量」與「客觀衡量」","C",null,[],"本題考點是 Kaplan 與 Norton 提出的平衡計分卡(Balanced Scorecard)所強調的各種「平衡」。平衡計分卡的核心之一是平衡「落後指標(lagging indicators,即結果面的成效指標)」與「領先指標(leading indicators,即驅動未來成效的過程面指標)」。C 敘述寫成平衡「原始指標」與「領先指標」,用語錯誤,正確應為「落後指標」與「領先指標」,故選 C。A 說明平衡計分卡把使命轉換為一致的績效量度、整合管理績效指標,正確;B 強調策略性思維與策略因果連結,正確;D 平衡「主觀衡量」與「客觀衡量」也是其特色之一,三者皆對。",1,[25,29,32,36,40,44],{"webId":26,"stem":27,"number":23,"year":28,"session":23},"sw-106-1-social-work-management-001","請問以下 5 項：①明確分工 ②職位階層化 ③用人唯才 ④依法行政 ⑤公私劃分。那些是 Max Weber 所提「官僚體制」的特性？",106,{"webId":30,"stem":31,"number":10,"year":28,"session":23},"sw-106-1-social-work-management-002","試問非營利組織使命宣言（mission statement）應該包括下列那些內容？①宗旨 ②任務 ③價值觀 ④成功後的具體圖像",{"webId":33,"stem":34,"number":35,"year":28,"session":23},"sw-106-1-social-work-management-003","以下有關 Fred Fiedler 權變領導理論（contingency leadership theory）說明，何項有誤？",3,{"webId":37,"stem":38,"number":39,"year":28,"session":23},"sw-106-1-social-work-management-004","有關策略管理（strategic management）與策略規劃（strategic planning）的敘述，下列何者錯誤？",4,{"webId":41,"stem":42,"number":43,"year":28,"session":23},"sw-106-1-social-work-management-005","在方案需求評估中，個案問題（client problems）、個案需求（client needs）、問題成因（causes of problem），三者的邏輯順序為何？",5,{"webId":45,"stem":46,"number":47,"year":28,"session":23},"sw-106-1-social-work-management-006","組織識別系統應包含理念識別（Mind Identity）、行為識別（Behavior Identity）及視覺識別（Visual Identity）三者整合而成，下列何者屬於行為識別？",6,1784109489726]