[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-110-1-social-work-management-039":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-110-1-社會工作管理-039","sw-110-1-social-work-management-039",110,1,true,39,"具有相當悠久歷史的心智障礙教養院，該機構的員工教育程度、年資差異大，早晚班的交接不確實，甚至夜班的值班員工還經常喝點小酒；工作上很少被要求，工作紀錄凌亂不全，組織並沒有訂定工作規則、員工福利制度混亂，內部小團體彼此不太互動，老員工自恃有經驗會輕視年輕員工，新進員工常常待不久就離職。新到任的教養院主任，想要有所作為，準備六個月內建立制度與組織文化，其運用方式下列敘述何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"邀機構內最資深與孚眾望的員工，表達對於組織制度缺失的批判","分別召開座談會，與各種班別、科室的員工開會聽取意見","對於違反制度值班時間喝酒員工，只能以溝通勸說方式，不宜以懲罰方式","已循規定作業的新進菜鳥員工，給予支持，提供與示範分享經驗","C",null,[],"本題考點在組織文化重建與制度化管理策略的辨識。依組織管理原則,建立制度須賞罰分明、標準一致,對明確違反紀律者(值班時間飲酒)若「只能溝通勸說、不宜懲罰」,將使新訂制度失去約束力與公平性,故C為錯誤作法,選C。A邀資深孚眾望員工帶頭指出制度缺失,可借重非正式領袖推動變革,正確;B分別召開各班別、科室座談會廣納意見,符合參與式管理與由下而上溝通,正確;D對已循規作業的新進員工給予支持、示範分享,屬正增強與示範學習,有助形塑新文化,正確。唯C違反紀律一致性與制度公平,為不宜作法。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":10,"year":27,"session":10},"sw-106-1-social-work-management-001","請問以下 5 項：①明確分工 ②職位階層化 ③用人唯才 ④依法行政 ⑤公私劃分。那些是 Max Weber 所提「官僚體制」的特性？",106,{"webId":29,"stem":30,"number":31,"year":27,"session":10},"sw-106-1-social-work-management-002","試問非營利組織使命宣言（mission statement）應該包括下列那些內容？①宗旨 ②任務 ③價值觀 ④成功後的具體圖像",2,{"webId":33,"stem":34,"number":35,"year":27,"session":10},"sw-106-1-social-work-management-003","以下有關 Fred Fiedler 權變領導理論（contingency leadership theory）說明，何項有誤？",3,{"webId":37,"stem":38,"number":39,"year":27,"session":10},"sw-106-1-social-work-management-004","有關策略管理（strategic management）與策略規劃（strategic planning）的敘述，下列何者錯誤？",4,{"webId":41,"stem":42,"number":43,"year":27,"session":10},"sw-106-1-social-work-management-005","在方案需求評估中，個案問題（client problems）、個案需求（client needs）、問題成因（causes of problem），三者的邏輯順序為何？",5,{"webId":45,"stem":46,"number":47,"year":27,"session":10},"sw-106-1-social-work-management-006","組織識別系統應包含理念識別（Mind Identity）、行為識別（Behavior Identity）及視覺識別（Visual Identity）三者整合而成，下列何者屬於行為識別？",6,1784109489422]