[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-109-1-social-work-management-025":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-109-1-社會工作管理-025","sw-109-1-social-work-management-025",109,1,true,25,"社會服務機構發生重大違規事件，引發社會關注且無法依主管單位要求於特定時間內，完成內部深入的調查報告；你是事件機構的院長，下列處理觀點何者正確？",{"A":15,"B":16,"C":17,"D":18},"應聚焦於局部，才能深入了解","不該出現這些事件，對於機構可說毫無意義，純粹是遺憾不幸事情","事件處理得當，可能帶給機構正面學習機會","該保留重要內情時就保留，適度掩飾是必要的","C",null,[],"本題考點是危機管理與組織學習的態度。依組織危機管理觀點,重大違規或危機雖屬負面事件,但若處理得當,可暴露制度漏洞、促成檢討與改善,對機構是一次正面的學習與強化契機,這正是「危機即轉機」的管理思維,故選 C。A 主張只聚焦局部才能深入,忽略危機需從系統與全局檢視成因,見樹不見林,觀點錯誤。B 認為事件毫無意義、純屬不幸,否定了從危機汲取教訓的可能,是消極逃避的態度。D 主張適度掩飾、該保留內情就保留,違反危機處理應誠實、透明、對外課責的原則,恐衍生二次危機並損及機構信譽,並不正確。院長作為責任者,應採 C 的積極學習立場。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":10,"year":27,"session":10},"sw-106-1-social-work-management-001","請問以下 5 項：①明確分工 ②職位階層化 ③用人唯才 ④依法行政 ⑤公私劃分。那些是 Max Weber 所提「官僚體制」的特性？",106,{"webId":29,"stem":30,"number":31,"year":27,"session":10},"sw-106-1-social-work-management-002","試問非營利組織使命宣言（mission statement）應該包括下列那些內容？①宗旨 ②任務 ③價值觀 ④成功後的具體圖像",2,{"webId":33,"stem":34,"number":35,"year":27,"session":10},"sw-106-1-social-work-management-003","以下有關 Fred Fiedler 權變領導理論（contingency leadership theory）說明，何項有誤？",3,{"webId":37,"stem":38,"number":39,"year":27,"session":10},"sw-106-1-social-work-management-004","有關策略管理（strategic management）與策略規劃（strategic planning）的敘述，下列何者錯誤？",4,{"webId":41,"stem":42,"number":43,"year":27,"session":10},"sw-106-1-social-work-management-005","在方案需求評估中，個案問題（client problems）、個案需求（client needs）、問題成因（causes of problem），三者的邏輯順序為何？",5,{"webId":45,"stem":46,"number":47,"year":27,"session":10},"sw-106-1-social-work-management-006","組織識別系統應包含理念識別（Mind Identity）、行為識別（Behavior Identity）及視覺識別（Visual Identity）三者整合而成，下列何者屬於行為識別？",6,1784109483008]