[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-107-2-social-work-management-023":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-107-2-社會工作管理-023","sw-107-2-social-work-management-023",107,2,true,23,"員工是組織最重要的資產，因此組織需基於當前及未來的需要對員工進行培訓，除了需要評估訓練需求以擬定培訓計畫之外，亦需要針對培訓計畫的效能建立評估機制，以檢視是否達到培訓目標。一般而言，對於培訓實施的評估可區分為四個層次，下列說明何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"反應層次（reaction level）主要在衡量員工對訓練課程的喜愛及滿意程度，通常於課程結束後以問卷方式進行評估","學習層次（learning level）主要在衡量員工透過訓練學得新知識與技能的程度，應於員工回到工作崗位後以行為導向之績效評估量表衡量之","行為層次（behavior level）主要在衡量員工將訓練所學習到的知識與技能應用在工作上的程度，意即評估員工是否可以轉移培訓課程內容，因而使工作績效提高","結果／績效層次（result level）主要在衡量員工行為上的改變對組織帶來的利益多寡，即員工參與訓練對組織經營績效有何正面貢獻","B",null,[],"本題考點是Kirkpatrick訓練評估四層次的內涵，且問「錯誤」者。依Kirkpatrick四層次模式，學習層次(learning level)衡量員工透過訓練『當下』學得新知識與技能的程度，應在課程中或課程結束時以測驗、演練評量之；B 敘述卻要求『回到工作崗位後以行為導向績效量表衡量』，那已是『行為層次』的作法，混淆了兩層，故 B 錯誤，為正解。(A)正確，反應層次(reaction)衡量學員對課程的喜愛與滿意度，通常課後以問卷施測。(C)正確，行為層次(behavior)衡量學員是否把所學『轉移應用』到實際工作而提升績效。(D)正確，結果層次(result)衡量訓練帶來的行為改變對組織的整體效益貢獻。",1,[25,29,32,36,40,44],{"webId":26,"stem":27,"number":23,"year":28,"session":23},"sw-106-1-social-work-management-001","請問以下 5 項：①明確分工 ②職位階層化 ③用人唯才 ④依法行政 ⑤公私劃分。那些是 Max Weber 所提「官僚體制」的特性？",106,{"webId":30,"stem":31,"number":10,"year":28,"session":23},"sw-106-1-social-work-management-002","試問非營利組織使命宣言（mission statement）應該包括下列那些內容？①宗旨 ②任務 ③價值觀 ④成功後的具體圖像",{"webId":33,"stem":34,"number":35,"year":28,"session":23},"sw-106-1-social-work-management-003","以下有關 Fred Fiedler 權變領導理論（contingency leadership theory）說明，何項有誤？",3,{"webId":37,"stem":38,"number":39,"year":28,"session":23},"sw-106-1-social-work-management-004","有關策略管理（strategic management）與策略規劃（strategic planning）的敘述，下列何者錯誤？",4,{"webId":41,"stem":42,"number":43,"year":28,"session":23},"sw-106-1-social-work-management-005","在方案需求評估中，個案問題（client problems）、個案需求（client needs）、問題成因（causes of problem），三者的邏輯順序為何？",5,{"webId":45,"stem":46,"number":47,"year":28,"session":23},"sw-106-1-social-work-management-006","組織識別系統應包含理念識別（Mind Identity）、行為識別（Behavior Identity）及視覺識別（Visual Identity）三者整合而成，下列何者屬於行為識別？",6,1784109488576]