[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-107-2-social-work-management-009":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-107-2-社會工作管理-009","sw-107-2-social-work-management-009",107,2,true,9,"目標管理（Management by Objective, MBO）強調管理者以「工作目標」來管理部屬，因此由管理者與部屬共同設定明確的目標，即是組織進行目標導向之績效管理的首要步驟，具體執行上則需要將目標轉化為「績效指標」（performance indicator）與「績效標準」（performance standard）。下列對於「績效指標」與「績效標準」的描述，何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"績效標準是指所提供的服務之可被接受的最低層次，需符合機構任務的執行，且要能夠由績效指標予以測量","績效指標是衡量服務能否達到經濟、效率與品質的重要工具","社會服務機構常採用的績效指標之一為「目標達成指標」，是以組織預先擬定之目標作為績效衡量基準，例如：每月電訪需達 30 人次以上","「SEA（service efforts and accomplishment）指標」是社會服務機構常採用的績效指標之一，可再分為：投入產出比率的努力指標、投入面的成就指標以及產出面的效率指標","D",null,[],"本題考點是 SEA 指標與績效指標、績效標準的定義。依 SEA(服務努力與成就)指標的正確分類，努力指標屬投入面、成就指標屬產出成果面、效率指標則是投入產出比率。D 卻寫成「投入產出比率的努力指標、投入面的成就指標、產出面的效率指標」，三者定義全部錯置，為錯誤選項。A 正確，績效標準是服務可被接受的最低水準且能被指標測量。B 正確，績效指標衡量服務能否達到經濟、效率與品質。C 正確，目標達成指標以預定目標為衡量基準。題目問錯誤者，故選 D。",1,[25,29,32,36,40,44],{"webId":26,"stem":27,"number":23,"year":28,"session":23},"sw-106-1-social-work-management-001","請問以下 5 項：①明確分工 ②職位階層化 ③用人唯才 ④依法行政 ⑤公私劃分。那些是 Max Weber 所提「官僚體制」的特性？",106,{"webId":30,"stem":31,"number":10,"year":28,"session":23},"sw-106-1-social-work-management-002","試問非營利組織使命宣言（mission statement）應該包括下列那些內容？①宗旨 ②任務 ③價值觀 ④成功後的具體圖像",{"webId":33,"stem":34,"number":35,"year":28,"session":23},"sw-106-1-social-work-management-003","以下有關 Fred Fiedler 權變領導理論（contingency leadership theory）說明，何項有誤？",3,{"webId":37,"stem":38,"number":39,"year":28,"session":23},"sw-106-1-social-work-management-004","有關策略管理（strategic management）與策略規劃（strategic planning）的敘述，下列何者錯誤？",4,{"webId":41,"stem":42,"number":43,"year":28,"session":23},"sw-106-1-social-work-management-005","在方案需求評估中，個案問題（client problems）、個案需求（client needs）、問題成因（causes of problem），三者的邏輯順序為何？",5,{"webId":45,"stem":46,"number":47,"year":28,"session":23},"sw-106-1-social-work-management-006","組織識別系統應包含理念識別（Mind Identity）、行為識別（Behavior Identity）及視覺識別（Visual Identity）三者整合而成，下列何者屬於行為識別？",6,1784109488457]