[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-107-1-social-work-management-034":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-107-1-社會工作管理-034","sw-107-1-social-work-management-034",107,1,true,34,"社會服務機構經常面對危機發生與處理，有關危機的敘述，何者正確？",{"A":15,"B":16,"C":17,"D":18},"對社會服務機構而言，危機發生未必全然不好","機構不同於個人，管理者其實無法事先發覺危機，僅能發生後立即處置","危機處理率先關注的是事件本身檢討才是最重要的","必須考量機構於社會觀感與評價，重於真相公布","A",null,[],"本題考點是危機管理的基本觀念。依危機管理理論,「危機即轉機」——危機雖對機構造成威脅,也可能促使組織檢視缺失、學習與改革,因此對社會服務機構而言未必全然不好,A 正確。B 錯在危機管理理論強調危機有生命週期與前兆,管理者可透過訊號偵測、預警與演練事先發覺並預防,並非只能事後處置。C 錯在危機處理當下應率先關注人員安全與損害控制,事件本身的檢討屬事後復原與學習階段的任務。D 錯在危機溝通首重誠實公布真相,若將機構的社會觀感與評價置於真相之上,反而會加深信任危機。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":10,"year":27,"session":10},"sw-106-1-social-work-management-001","請問以下 5 項：①明確分工 ②職位階層化 ③用人唯才 ④依法行政 ⑤公私劃分。那些是 Max Weber 所提「官僚體制」的特性？",106,{"webId":29,"stem":30,"number":31,"year":27,"session":10},"sw-106-1-social-work-management-002","試問非營利組織使命宣言（mission statement）應該包括下列那些內容？①宗旨 ②任務 ③價值觀 ④成功後的具體圖像",2,{"webId":33,"stem":34,"number":35,"year":27,"session":10},"sw-106-1-social-work-management-003","以下有關 Fred Fiedler 權變領導理論（contingency leadership theory）說明，何項有誤？",3,{"webId":37,"stem":38,"number":39,"year":27,"session":10},"sw-106-1-social-work-management-004","有關策略管理（strategic management）與策略規劃（strategic planning）的敘述，下列何者錯誤？",4,{"webId":41,"stem":42,"number":43,"year":27,"session":10},"sw-106-1-social-work-management-005","在方案需求評估中，個案問題（client problems）、個案需求（client needs）、問題成因（causes of problem），三者的邏輯順序為何？",5,{"webId":45,"stem":46,"number":47,"year":27,"session":10},"sw-106-1-social-work-management-006","組織識別系統應包含理念識別（Mind Identity）、行為識別（Behavior Identity）及視覺識別（Visual Identity）三者整合而成，下列何者屬於行為識別？",6,1784109486403]