[{"data":1,"prerenderedAt":47},["ShallowReactive",2],{"q-sw-107-1-social-work-management-005":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-107-1-社會工作管理-005","sw-107-1-social-work-management-005",107,1,true,5,"我們常聽到基層工作人員抱怨主管是「外行人領導內行人」的說法。此說凸顯了主管缺乏何種管理技能？",{"A":15,"B":16,"C":17,"D":18},"概念性技能（conceptual skill）","技術性技能（technical skill）","人群關係技能（human relationship skill）","政治性技能（political skill）","B",null,[],"本題考點是 Katz 管理三技能的辨識。依 Robert Katz 的管理技能理論,管理者須具備技術性、人群關係與概念性三種技能;「外行人領導內行人」指主管不熟悉基層業務所需的專業知識、方法與程序,正是缺乏技術性技能(technical skill),故選 B。A 概念性技能指綜觀全局、分析與策略思考的能力,層級愈高愈重要,與「外行」所指不同;C 人群關係技能指與人共事、溝通與激勵的能力,題幹抱怨的不是主管不會帶人;D 政治性技能指爭取資源、建立權力基礎的能力,非 Katz 三技能,也非題意所指。",[24,28,32,36,40,43],{"webId":25,"stem":26,"number":10,"year":27,"session":10},"sw-106-1-social-work-management-001","請問以下 5 項：①明確分工 ②職位階層化 ③用人唯才 ④依法行政 ⑤公私劃分。那些是 Max Weber 所提「官僚體制」的特性？",106,{"webId":29,"stem":30,"number":31,"year":27,"session":10},"sw-106-1-social-work-management-002","試問非營利組織使命宣言（mission statement）應該包括下列那些內容？①宗旨 ②任務 ③價值觀 ④成功後的具體圖像",2,{"webId":33,"stem":34,"number":35,"year":27,"session":10},"sw-106-1-social-work-management-003","以下有關 Fred Fiedler 權變領導理論（contingency leadership theory）說明，何項有誤？",3,{"webId":37,"stem":38,"number":39,"year":27,"session":10},"sw-106-1-social-work-management-004","有關策略管理（strategic management）與策略規劃（strategic planning）的敘述，下列何者錯誤？",4,{"webId":41,"stem":42,"number":12,"year":27,"session":10},"sw-106-1-social-work-management-005","在方案需求評估中，個案問題（client problems）、個案需求（client needs）、問題成因（causes of problem），三者的邏輯順序為何？",{"webId":44,"stem":45,"number":46,"year":27,"session":10},"sw-106-1-social-work-management-006","組織識別系統應包含理念識別（Mind Identity）、行為識別（Behavior Identity）及視覺識別（Visual Identity）三者整合而成，下列何者屬於行為識別？",6,1784109484896]