[{"data":1,"prerenderedAt":47},["ShallowReactive",2],{"q-sw-106-2-social-work-management-019":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-106-2-社會工作管理-019","sw-106-2-social-work-management-019",106,2,true,19,"雙因子理論（motivation-hygiene theory）是由心理學家赫茨伯格（Frederick Herzberg）所提出，主張管理者在激勵員工時，需要區分保健因子與激勵因子，以能達激勵效果。下列對於此理論的敘述，何者正確？",{"A":15,"B":16,"C":17,"D":18},"針對保健因子予以激勵只能防止員工的不滿足，無法使員工感到滿足","保健因子包括成就感、賞識、責任與成長機會等高層次的需求","激勵因子包括薪資、工作條件、公司政策與同事關係等較低層次的需求","此理論對管理者的啟示是應著重高層次需求的激勵，忽略低層次需求，以能驅使員工達到更高成就境界","A",null,[],"本題考點在 Herzberg 雙因子理論中保健因子與激勵因子的區分。依 Herzberg 雙因子理論，保健因子（薪資、工作條件、公司政策、人際關係）只能「防止不滿足」，具備了也不會產生滿足感，唯有激勵因子（成就感、賞識、責任、成長機會）才能帶來滿足與激勵，故 A 正確。B 錯在歸類顛倒：成就感、賞識、責任與成長機會屬激勵因子而非保健因子；C 亦顛倒：薪資、工作條件、公司政策與同事關係屬保健因子而非激勵因子；D 錯在該理論的啟示是保健因子須先維持以免員工不滿，再輔以激勵因子，並非可忽略低層次需求。",1,[25,28,31,35,39,43],{"webId":26,"stem":27,"number":23,"year":9,"session":23},"sw-106-1-social-work-management-001","請問以下 5 項：①明確分工 ②職位階層化 ③用人唯才 ④依法行政 ⑤公私劃分。那些是 Max Weber 所提「官僚體制」的特性？",{"webId":29,"stem":30,"number":10,"year":9,"session":23},"sw-106-1-social-work-management-002","試問非營利組織使命宣言（mission statement）應該包括下列那些內容？①宗旨 ②任務 ③價值觀 ④成功後的具體圖像",{"webId":32,"stem":33,"number":34,"year":9,"session":23},"sw-106-1-social-work-management-003","以下有關 Fred Fiedler 權變領導理論（contingency leadership theory）說明，何項有誤？",3,{"webId":36,"stem":37,"number":38,"year":9,"session":23},"sw-106-1-social-work-management-004","有關策略管理（strategic management）與策略規劃（strategic planning）的敘述，下列何者錯誤？",4,{"webId":40,"stem":41,"number":42,"year":9,"session":23},"sw-106-1-social-work-management-005","在方案需求評估中，個案問題（client problems）、個案需求（client needs）、問題成因（causes of problem），三者的邏輯順序為何？",5,{"webId":44,"stem":45,"number":46,"year":9,"session":23},"sw-106-1-social-work-management-006","組織識別系統應包含理念識別（Mind Identity）、行為識別（Behavior Identity）及視覺識別（Visual Identity）三者整合而成，下列何者屬於行為識別？",6,1784109472866]